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Common Questions (Q&A)

1.What is the mail box service?

2.What are the options of mail box?

3.What is the file cabinet service?

4.What are the options of file cabinet?

5.What is the payment method?

6.What is the procedure to terminate the service?

7.What is the procedure to rent the Mini Storage unit and the rental discount?

8.How to go to the Mini Storage?

9.What is the time available to take and store the items?

 

1.What is the mail box service?      (TOP)

  • Mail box service is designed for customers to receive the mail on behalf of the service. It is significant with the interests of safeguarding the privacy aspects. As for the users with no fixed address receiver, it can bring endless convenience; coupled with the application procedure is simple, the mailbox is indeed an ideal choice to maintain communication links.

2.What are the options of mail box?         (TOP)

  • Mail box is divided into 2 tyes, with large and small. Small mail box is mainly for the use of receiving letter. Large mail box is mainly to receive both letters, documents and larger parcels.

3.What is the file cabinet service?        (TOP)

  • File cabinet service is used to provide customers in storing small items or documents. Mini Storage units are equipped with dehumidifier equipment, so as to keep the goods dry. You can store files and even photos. Besides, the Mini Storage units have 24-hour CCTV and surveillance systems, which make the storing of valuables more safe and secure.

4.What are the options of file cabinet?        (TOP)

  • File cabinet is divided into 3 sizes, they are large, medium and small. Customers can choose the appropriate service according to their needs.

5.What is the payment method?     (TOP)

  • When new customers rent the Mini Storage services, the pre-payment of fees will be one month or more and also the deposit (the deposit will be returned to the customers when the termination of service).

    For those to renew service, please arrange the payment before deadline. For payment, customers can pay in person at the Mini Storage with cash and cheque, mail the cheque or through bank transfer payment.


(Please fax to us the bank in slip after payment through the bank. The fax number is 34991381)

6.What is the procedure to terminate the service?      (TOP)

  • If the customer want to terminate the service, it must be in writing at least 7 days advance notice to the Mini Storage staff.

    The deposit will return to the customer when the termination of service. Customers are required to fill in the refund notice. Time Mini Storage will process within 2 weeks after receiving such notice.

7.What is the procedure to rent the Mini Storage unit and the rental discount?      (TOP)

  • The procedure to rent the Mini Storage unit is very simple. After filling in the Office Newswood Ltd. License Agreement, paying the deposit and rent, you can use the Mini Storage unit.

    Apply now, with 5% off for half year pre-payment and 10% off for one year pre-payment.

8.How to go to the Mini Storage?        (TOP)

  • Kwun Tong Mini Storage (King Yip / Selwyn / Wing Hing)

  • Kwai Chung Mini Storage (Kam Foo / Song Ling / Koon Woo / Kwai Hing / Mercantile)

  • San Po Kong Mini Storage (Victorious)

  • Tsuen Wan Mini Storage (Jing Ho / Lung Shing)

  • Shau Kei Wan Mini Storage (Manson)

9.What is the time available to take and store the items?       (TOP)

  • Time Mini Storage office hours:
    Monday to Saturday 9:00am to 6:00pm
    Close on Sundays and public holidays

 

 
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